Resident Services

Tenant-centered resident services stabilize and empower Mission Housing inhabitants

Services provided by the Mission Housing Resident Services team are born through community input and tailored to address the needs of each housing development and each individual.

Please see some of our programs:

Health Screenings

As part of their dedication to reducing health disparities in San Francisco communities, SF State University Nursing Program students complete community health practicums in the pre-licensure phase of their program. Student nurses deliver health talks and biometric health screenings/wellness checks to the residents of Alcantara Court, Apollo Hotel and Altamont Hotel.

Social Services

Mission Housing residents access the best social service programs available, provided by leading nonprofit organizations such as OnLok Lifeways and Centro Latino de San Francisco for senior programs, Mission Neighborhood Health Center for health services, Mission Hiring Hall for employment placement and training programs. The Mexican Museum and the YMCA also partner with Mission Housing Development Corp.

Computer Learning Center

Bridging the digital divide takes more than just access to the Internet and for that reason, Mission Housing operates a community computer lab located in Valencia Gardens. The Computer Learning Center has received national attention for its model of providing free classes in computer basics and job training. Instruction is provided by technology experts such as One Economy, CAMINOS Pathways Learning Center, Centro Latino de San Francisco  and the Community Technology Network.

Click here to see the Computer Learning Center Schedule.

Housing Stabilization & Referrals Services

Residents access Resident Services Coordinators located at each development to receive information and referrals to an array of social services including affordable childcare, primary health care, energy assistance, in-home support services, public benefits, rental assistance and others.


Through collaboration with the San Francisco-Marin Food Bank, our developments receive weekly shipments of healthy food including staples such as rice and potatoes as well as fresh produce. Along with resident volunteers, staffs facilitate food pantries where residents can shop for free groceries. Click to read about the California Association of Food Banks Farm to Family program

Behavioral Health

Our partners, the UCSF Citywide Roving Team and the California Institute for Integral Studies provide behavioral health services including intensive behavioral health case management and therapy. Staff and students from both organizations actively engage residents and hold office hours, onsite, giving residents the opportunity to participate in behavioral health services within the comfort of their home environment. Funded by a grant from the San Francisco Human Services Agency, UCSF Citywide Roving Team’s social workers see formerly homeless residents living in the SRO developments. The Roving Team also coordinates with Property Management to keep residents stabilized in their housing. As part of the “Clinic Without Walls” pilot project, master level interns from the California Institute for Integral Studies offer therapy and educational workshops to residents of the family developments. Clinical supervision of the project is funded by a Community Development Block Grant.

Academic Enrichment

Youth living at Juan Pifarré Plaza and Mariposa Gardens participate with other community youth in a five day per week afterschool program located right in their building, offered in collaboration with Catholic Charities CYO Programs. Largely funded by a Community Development Block Grant, youth access daily tutoring, educational activities, outside recreation, and an afterschool snack.

“This [afterschool program] helps a lot because I don’t have to drop [my kids] off. I like it because it is right at the spot where I live. My kids do math, they help them out with their homework. The help them a lot… my kids are making friends, I am happy, I like this.” — Luis Contreras, resident and father of participating youth at Juan Pifarré Plaza.

Some photos: Raphael Coffey Photography 510.978.2665

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